Description:  Habitat for Humanity of Findlay/Hancock County is seeking a full-time Family Services Coordinator to partner with individuals and families seeking stability through safe and affordable shelter.  As the first point of contact with family applicants, this rewarding position is at the core of delivering Habitat’s mission every day. Interested applicants looking for purpose in your work should email cover letter and resume to [email protected].  Full-time position with salary and benefits. 

Reporting to the Executive Director, the Family Services Coordinator builds and maintains the pipeline of Habitat for Humanity/Hancock County (HFH) families to accomplish the mission of HFH. This position leads that effort by recruiting, qualifying, educating, mentoring and supporting those seeking both homeownership and home repair services. This role manages family applicants from the stage of application through project completion in partnership with the volunteer Family Services Committee, Construction and Repair teams.  The position’s goal is to assure partnership requirements are met successfully so families can secure safe and affordable shelter.

The ideal candidate for this role is preferred to have a bachelor’s degree in social work, psychology or sociology or certification in a related field.  2 years program management, policy, process, and program development preferred, particularly in a non-profit. Excellent interpersonal and cultural competency skills to effectively work with a wide spectrum of people in a collaborative, professional manner, emphasizing Habitat’s partnership philosophy.  Skills and experience working with varying economic and demographic backgrounds is desired. Familiarity with community needs and resources a plus. Must have a valid driver’s license. EOE

Full Job Description


Description: This position is responsible for operations in the ReStore including processing of donated items and loading & unloading of sold and donated items, staging and safety of the items in the ReStore showroom while providing high level customer service. will be responsible for training in truck operations for the pick-up of donated merchandise from homeowners, safely packing/loading the merchandise in the ReStore truck, returning to ReStore and unloading merchandise. Experience in Retail. Must have a valid drivers license Full-Time, Non-exempt, hourly wage with benefits.

Fixed schedule would be Monday – Friday, and every other Saturday between 9:30 am – 5 pm. . Average of 39 hours per week. Must have valid driver’s license and ability to lift and or move 50 lbs repetitively.


  • Pick-up donations, driving a 25’ foot pickup truck.
  • Operate forklift (certification will be provided by Habitat)
  • Excellent customer service and problem solving
    understanding of social media platforms and posting.
  • Retail experience and staging a plus
  • Answer telephone and provide ReStore information, directions, meeting the caller’s needs
  • Train and supervise volunteers, drivers, movers and associates
  • Assist in developing and adhering to criteria for donated materials (what will and won’t be accepted).
  • Screen for donation/product usability – and professionally decline donations where applicable.
  • Follow and update Restore safety standards.
  • Assist in keeping trucks well maintained and clean and perform minor repairs as needed.
  • Help maintain organization and cleanliness in the ReStore Donation and Processing areas.
  • Provide customer service inside the ReStore including running register, open and closing of ReStore and handling cash deposits where needed.
  • Other duties as assigned.


  • High School Diploma or GED
  • Valid driver’s license and good driving record. No CDL is required.
  • Excellent customer service and problem solving
  • Truck driving experience preferred.
  • Retail experience preferred
  • Social media platforms and posting experience preferred
  • Ability to lift 50+ pounds, stand, squat, bend and climb in and out of the truck on a regular basis.
  • Must pass Criminal Background Check, Drug Screen and Sexual Offender Check
  • Work is performed in a retail/warehouse environment
    Ability to spend majority of the day standing or moving about ReStore and the community. Work may require climbing steps and ladders, considerable standing, bending, kneeling, and reaching in awkward and tiring positions
  • Excellent communication skills.